Anna's Artistic StoreAnna's Artistic Store Return Policy
Introduction
At Anna's Artistic Store, we take great pride in the quality and craftsmanship of our handmade art and paintings. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We do not accept exchanges. The best way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damaged Items
If you received a damaged product, please notify us immediately for assistance.
Contact Us
If you have any questions on how to return your item to us, please contact us through our Contact section.